From bde2bfd57d64670c3b48fa3cf2a72071fe45bfb2 Mon Sep 17 00:00:00 2001 From: Kieran Date: Mon, 1 Aug 2022 18:55:56 +0100 Subject: [PATCH] Added ticketing description --- README.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/README.md b/README.md index f908379c..3278920b 100644 --- a/README.md +++ b/README.md @@ -1885,6 +1885,8 @@ _Related: [Software Development - Project Management](#software-development---pr **[`^ back to top ^`](#)** +[Help desk](https://en.wikipedia.org/wiki/Help_desk_software) and [issue tracking](https://en.wikipedia.org/wiki/Issue_tracking_system) software to keep track of user requests and deal with other customer-care-related issues. + _Related: [Task Management & To-do Lists](#task-management--to-do-lists), [Software Development - Project Management](#software-development---project-management)_ - [Bugzilla](https://www.bugzilla.org/) - General-purpose bugtracker and testing tool originally developed and used by the Mozilla project. `MPL-2.0` `Perl`